Privacy Policy — Your Data is Fully Protected at aea365

1What Information We Collect

Various types of information are collected when you register at aea365 and as you use the platform. This data falls into two main categories — what you provide directly and what is collected automatically.

Information You Provide Directly:

• Full name, date of birth, and nationality
• Email Address & Mobile Number
• Current address and postal code
• A copy of your national ID or passport for identity verification
• Payment method details (Mobile Banking, Nagad, Rocket account number)
• Account Settings & Preferences

Information collected automatically:

2How We Use Your Information

Aea365 uses collected data only for specific, defined purposes. The core principle of our privacy policy is that information is used solely for the purpose it was collected.

• Account Management: To support registration, login, and identity verification.
• Transaction Processing: To process deposits and withdrawals quickly and securely.
• Customer Support: To resolve your complaints or queries promptly.
• Promotional Communications: To inform you of relevant bonuses and offers based on your preferences (with your consent only).
• Security Assurance: To prevent fraud, money laundering, and account hacking.
• Legal Obligations: When required by licensing authorities or law enforcement agencies.
• Platform Improvement: To analyze user experience and improve the quality of our services.

3Who Your Data Is Shared With

Aea365 does not sell your personal information to third parties. However, in limited circumstances, data may be shared as necessary to deliver our services:

• Payment Provider: Mobile Banking, Nagad, and other payment gateways receive only the information necessary to complete your transaction.
• Game Provider: Gaming software companies use limited data solely to operate the games.
• KYC Service Provider: Approved third-party services are used for identity verification.
• Regulatory Authority: Data may be disclosed as required by licensing terms or legal obligations.
• Cybersecurity Partner: Anonymized data may be used to help prevent fraud.

4Cookie Policy

Aea365 uses cookies on its website. Cookies are small text files stored in your browser that help enhance your gaming experience.

Cookies We Use:

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your language preference, game settings, and login details.
• Analytics Cookies: Anonymized data is collected to understand which parts of the platform are used most.
• Performance Cookies: Monitors page load times and overall platform performance.

5Data Protection Measures

Aea365 has implemented multiple layers of security to protect your data, maintaining the highest standards both technically and organizationally.

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your login.
• Firewall & DDoS Protection: Protected against server attacks.
• Regular Security Audits: Third-party experts conduct regular system audits.
• Restricted Access: Only authorized personnel have access to user data.
• Data Backup: Regular encrypted backups are stored on secure servers.

In the event of a security breach, aea365 will promptly notify affected users and take the necessary steps. Our incident response team is on standby 24 hours a day.

6Your Data Rights

Under aea365's privacy policy, you have several rights regarding your personal information. We believe users are the owners of their own data.

7Minor Protection

Aea365 is a strictly adults-only platform. No one under the age of 18 is permitted to use our services, and we never knowingly collect data from minors.

• Age is verified at the time of registration.
• Age verification via ID may be requested if there is any doubt.
• Any data collected from a minor inadvertently will be deleted promptly.
• Parents or guardians may request the closure of a minor's account.

8How Long Data Is Retained

Aea365 does not retain your data indefinitely. Specific retention periods are defined for each category of information.

After the retention period, data is automatically deleted or anonymized securely.

9Privacy Policy Updates

Aea365 may update this privacy policy from time to time. For any significant changes, we will notify you by email and update the "Last Updated" date on this page.

• At least 30 days' notice will be given before any major changes take effect.
• Minor changes (such as spelling corrections or clarifications) may take effect immediately.
• Continued use of aea365 after any changes constitutes acceptance of the updated policy.
• Previous versions are archived and available upon request.

10Contact Us

For any questions, requests, or concerns regarding our privacy policy, please reach out to our dedicated privacy team.

• Email: [email protected]
• Live Chat: Click the chat icon in the bottom-right corner of the platform
• Support Hours: 24/7, 365 days a year